Maruti Suzuki to increase number of mobile service vans to over 300 by end of FY22

11 Oct 2021 Evaluate

With the COVID-19 pandemic spiking demand for doorstep servicing of vehicles, Maruti Suzuki India is increasing the number of its mobile service vans to over 300 by the end of this fiscal (FY22) under its Service on Wheels initiative. Driven by 'Maruti Suzuki Service on Wheels' and steps taken at its workshops, including digitization and safety and hygiene measures, the company's vehicle servicing business has been able to do better in the second quarter than what it did in the comparable period of 2019-20 before the pandemic hit.

Earlier the company was doing only free servicing of vehicles at the doorsteps of customers as paid services required lifting on the vehicle. The company then addressed the issue by coming up with the concept mobile service on the Super Carry (the company's light commercial vehicle) platform.

Maruti Suzuki India (formerly known as Maruti Udyog) is an automobile manufacturer in India. It provides passenger cars, utility vehicles and vans. The firm also offers pre-owned car sales, fleet management and car financing services.

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