Tata Power has launched electricity bills in Braille - a new service named the 'Ujala' for blind and partially sighted customers in Mumbai. The unique service would be available free of cost for customers in Mumbai.
This new initiative demonstrates Tata Power's commitment to being an inclusive and caring service provider. ‘UJALA’, will assist the special needs of visually impaired customers who will now be empowered to understand the various components of their power supply bill, such as their consumer number, billed units, registered consumer details, bill due date & discount date, amount payable by discount date and due date, emergency contact details, etc. Ease in understanding will also enable such consumers in making choices towards energy conservation and adopting a sustainable living.
Tata Power Company is India’s largest integrated power company.
