Suryoday Small Finance Bank has chosen Kyndryl, the world's largest IT infrastructure services provider, to drive its technology transformation program, improve operational efficiency, and increase digital banking adoption among its customers as part of a five year transformation partnership.
Suryoday Bank will leverage Kyndryl's advisory and implementation services to deploy and support a new core banking system and integrate with digital channels to deliver a highly agile banking platform that accelerates retail business growth and enhances the bank's customer experience.
Kyndryl will manage the bank's critical core and mobile banking application ecosystem and provide deep expertise in hybrid cloud services, data analytics, and IP based transformation services frameworks to enable the bank's digital transformation journey.
Apart from modernizing the bank's technology and network connectivity, Kyndryl will also provide security and resiliency services using Kyndryl's Cyber Resiliency Orchestrator to ensure the bank remains compliant with current and future risk management guidelines and regulatory requirements.
Suryoday Small Finance Bank commenced its microfinance operations in 2009 and has since expanded its operations across several states and union territories.
