Dr. Lal PathLabs has selected Kyndryl, the world’s largest IT infrastructure services provider, to manage its IT infrastructure stack, including both the on-premises IT environment and cloud infrastructure across multiple hyperscaler cloud service providers. Post onboarding, Kyndryl has been instrumental in managing the multiple cloud platforms that play a key role in Dr Lal PathLabs’ digital transformation initiatives to drive business growth.
Kyndryl provides a single pane view of server utilization, service requests, ticketing lifecycle, incident analysis, and also recommends proactive remediation. Offering a unified view of their infrastructure utilization on-premises and across multiple public cloud environments has improved service availability and helped Dr. Lal Pathlabs reduce IT incidents by a substantial margin. Kyndryl has also integrated compliance checks such as inventory management, patching, and security health, which have helped achieve continuous compliance within Dr. Lal PathLabs’ cloud environment and security posture.
Dr. Lal Pathlabs is a provider of diagnostic and related healthcare tests and services in India.