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HDFC Bank’s broking arm sets up 24-hour customer care desk

10 May 2013 Evaluate

HDFC Bank’s broking subsidiary - HDFC Securities, has set up a 24-hour customer care desk, in a bid to increase the quality of service provided to customers across different time zones. With this, HDFC Securities becomes the first company in the broking industry to establish a round-the-clock channel for communication. The above move follows the success of a recently-launched 24-hour chat facility, which is being widely used by customers.

HDFC Bank is one of India's premier banks providing a wide range of financial products and services to its 21 million customers across hundreds of Indian cities using multiple distribution channels including a pan- India network of branches, ATMs, phone banking, net banking and mobile banking. It currently has 2,776 branches and 10,490 ATMs across the country.

Peers
Company Name CMP
HDFC Bank 719.35
ICICI Bank 1305.50
Axis Bank 1214.00
Kotak Mahindra Bank 419.80
Indusind Bank 880.00
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