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Zomato launches AI-backed customer support platform ‘Nugget’

18 Feb 2025 Evaluate

Zomato has launched Nugget, an artificial intelligence (AI)-native, no-code customer support platform. Nugget helps businesses scale support effortlessly - highly customizable, low-cost, no dev team needed. Built over 3 years as an internal tool, Nugget now powers 15M+ support interactions/month for Zomato, Blinkit & Hyperpure. Nugget is the first product from Zomato Labs.  

Zomato is an Indian multinational restaurant aggregator and food delivery company which provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities.


Eternal Share Price

256.35 -1.00 (-0.39%)
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MoneyWorks4Me is a SEBI-registered Investment Adviser (IA) dedicated to helping investors build long-term wealth through transparent, research-driven, conflict-free guidance. Founded in 2008, we started our journey as a Research Analyst (RA), providing deep fundamental analysis, intrinsic value insights, and long-term investing frameworks for Indian equities. In 2017, we transitioned to a full-fledged SEBI-registered Investment Adviser, strengthening our commitment to acting as a fiduciary—always putting the investor’s interest first.

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