Bandhan Bank has collaborated with cloud-based firm Salesforce to improve lending efficiency in housing and commercial advances. Through the partnership with Salesforce, the lender will build a scalable, AI-powered digital platform to improve the loan originating systems (LOS), help in boosting customer experience and drive digital transformation. In 2023, the bank migrated to a new core banking solution (CBS) software, which will need formidable technological capability.
Bandhan Bank is an Indian banking and financial services company headquartered in Kolkata, West Bengal. Bandhan, which started as a micro-finance company in 2001, received banking licence by Reserve Bank of India in 2014.
