Punjab National Bank (PNB) has launched 34 new products, including 12 customer-centric deposit schemes and 10 digital transformation products. Among the deposit products rolled out are schemes for salaried professionals, women, defence personnel, farmers, NRIs, senior citizens, pensioners, students and youth.
The bank has also introduced a QR code-based customer feedback mechanism, a live-chat assistant ‘Pihu’, and new internal banking functionalities for enhanced customer service.
PNB is one of the oldest banks in India having a virtual presence in every important center of the country. The Bank caters to a wide variety of audience through spectrum of services including corporate and personal banking, industrial finance, agricultural finance and international finance.