MSMEs must comply with quality standards, be more responsive: Consumer Affairs Secretary

29 May 2025 Evaluate

Consumer Affairs Secretary Nidhi Khare has asked micro, small and medium enterprises (MSMEs) to comply with voluntary as well as mandatory quality standards while manufacturing products and urged them to be more proactive in sharing problems and seeking solutions. She noted that India is poised to become the third largest economy in the world, and the MSMEs will have a major role to play in achieving this.

She said MSMEs need to be more proactive in sharing their problems and asked the industry to demand new standards as well as participate in formulation of these quality norms. She highlighted that the government in the past few years have taken various steps to ensure that people get quality products. Recently, Rs 78 crore has been approved to strengthen existing testing labs and set up new ones.

She stated ‘Ultimately, any nation which grows has to ensure credibility of its goods and services. There cannot be any abstinence, or there cannot be any free passes to the concern of quality.’ Further, she pointed out that there is hardly any participation from the industry whenever standards are being formulated.

She stated ‘academicians, the domain expert…are actually bringing standards, whereas standards should have been for the industry and by the industry.’ She asked the industry to demand time-bound formulation of standards and assured that the government and its departments would do that. Besides, she said the industry players can approach the ministry for support during any difficulties, whether it is the formulation of standards or setting up of a testing facility. She added ‘We will set it up. We do not want you to suffer.’


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