Firstsource Solutions (FSL) has signed an agreement to acquire Pastdue Credit Solutions, a prominent UK-headquartered debt-collection business serving many of the UK’s market leading companies, including banks, utility firms, telecoms companies, and government bodies. The acquisition is subject to Financial Conduct Authority (FCA) approval.
The acquisition comes at a pivotal time for the UK collections market. With rising consumer debt, a growing role for private agencies in public sector collections, and over 1.9 billion pound in market opportunity, the demand for responsible, tech-enabled solutions has never been greater. By combining its digital-first, AI-driven capabilities with local expertise, Firstsource is strongly positioned to scale with purpose - delivering greater value to clients, supporting public priorities, and expanding its footprint in a market poised for long-term growth.
Firstsource Solutions is engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry.
