Firstsource Solutions has entered into strategic partnership with Prosper AI, a leading voice AI platform purpose-built for healthcare, to scale AI-driven voice workflows across healthcare revenue cycle management (RCM). Through this partnership, Firstsource will deploy AI-powered voice agents and agentic capabilities across critical patient-facing and administrative processes, helping healthcare providers improve financial performance, patient access, and regulatory compliance.
The partnership marks a significant expansion of Firstsource’s AI-first healthcare RCM capabilities, combining its deep domain expertise and scaled delivery model with Prosper AI’s agentic voice technology. Together, the companies will modernize highvolume RCM workflows-such as eligibility, enrollment, and patient outreach-where speed, consistency, and multilingual engagement are essential.
As part of the collaboration, Firstsource has already begun deploying AI-driven agentic platform that leverages voice agents across select RCM use cases. Early deployments within large healthcare systems are delivering tangible results, including significant increases in Medicaid screenings, thousands of patient interactions managed daily by AI voice agents, and improved conversion of uninsured patients into covered lives. These outcomes are helping providers strengthen revenue realization while reducing friction for patients navigating eligibility and enrolment processes
Firstsource Solutions is engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry.
| Company Name | CMP |
|---|---|
| eClerx Services | 1630.00 |
| Info Edge | 1054.40 |
| Firstsource Solution | 239.25 |
| Affle 3i | 1468.10 |
| Hinduja Global Soln. | 426.20 |
| View more.. | |
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