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Aegis enters into a five-year partnership with Bank of India

06 Nov 2013 Evaluate

Aegis, a global outsourcing and technology services company has entered into a five-year strategic partnership with Bank of India (BoI), one of India’s largest public sector banks with over 4,500 branches and presence across 22 countries. As part of the partnership, Aegis will provide support and manage BoI’s end-to-end customer lifecycle value chain, including multi-channel customer onboarding and service operations, data management and collections.

Aegis will also provide a customer relationship management (CRM) platform, including core banking features and the knowledge portal. The scope of the contract includes support for all banking products and services such as deposits operations, banking processes, lending services, insurance and investment banking, account and card services. 

Bank of India has reported over two fold jump in its net profit at Rs 621.77 crore for the quarter ended September 30, 2013 as compared to Rs 301.85 crore for the same quarter in the previous year. Total income of the bank increased by 16.18% at Rs 10339.55 crore for quarter under review as compared to Rs 8899.55 crore for the quarter ended September 30, 2012.

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