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Fusion CX Ltd (FUSIONCX)
Share Analysis – Quality, Valuation Zone, Price Trend & DeciZen Rating BSE: 544995 NSE: FUSIONCX BPO/ITeS | | Fusion CX Share Price
₹289.75 -2.25 (0.00%)
As on 22-Oct'26 16:59
Fusion CX Ltd (FUSIONCX)
Share Analysis – Quality, Valuation Zone, Price Trend & DeciZen Rating BSE: 544995 NSE: FUSIONCX BPO/ITeS | | Fusion CX Share Price
₹289.75 -2.25 (0.00%)
As on 22-Oct'26 16:59
Key Metrics
Valuation Multiples
Market Cap
₹4,183 Cr.
Current Price
₹289.8
52-Week Low / High
₹0 / 0
TTM EPS
₹11.8
TTM Sales
₹1,818 Cr.
Book Value per Share
₹38.4
P/E Ratio
24.63
Industry PE
21.5
Price to Book (P/B)
7.55
Price to Sales (P/S)
2.30
EV/EBITDA
13.02
Dividend Yield
0.17%
Profitability Efficiency
Return on Equity (ROE)
37.44%
Outperforms industry median
Return on Capital Employed (ROCE)
32.00%
Outperforms industry median
Return on Assets (ROA)
13.62%
Operating Profit Margin
16.5%
Net Profit Margin
9.34%
Gross Profit Margin
15.6%
Growth Momentum
1-yr vs 3-yr growth
1-yr vs 3-yr growth
Sales Growth (1 Year)
Improving versus 3-year growth rate
-2.33%
Operating Profit Growth (1 Year)
Improving versus 3-year growth rate
66.58%
Net Profit Growth (1 Year)
Improving versus 3-year growth rate
128.28%
Asset Quality
Promoter Holding
%
Pledged shares (%) of Promoter's holding (%)
%
Reserves
₹540 Cr.
Equity
₹14.4 Cr.
Face Value
₹1
All Time Low / High
- / -
Check Before You Invest
M-Cap below 100cr DeciZen not available
Is Fusion CX Ltd a good quality company?
Fusion CX Ltd is a quality company, based on a multi-year financial track record.
This assessment is based on company’s performance on Revenue growth, ROCE, Equity and Assets, key margin ratios, cash conversion cycle, and debt to cash flow from operations and how it compares with its long term averages.
We have analysed the performance of the company on the following:
-
How has it performed on generating Profits?
By checking its Revenue growth, Gross, Operating and Net Margins compared to its last 5-year median.
-
How efficiently has it utilized Capital?
By checking its ROCE, ROA, ROE and its Cash Conversion Cycle.
-
How is it managing its Debt?
By checking its Debt to Equity and Cash Flow from Operations.
How does Fusion CX Ltd performance compare with that of its Peers?
Revenue growth of Fusion CX Ltd vs industry peers?
Fusion CX Ltd revenue CAGR is 0.00%, compared to the industry median CAGR of 4.01%, indicating slower growth and losing its market share.
Promoter shareholding and pledge status of Fusion CX Ltd?
Promoters hold % of the Fusion CX Ltd, with % of their stake pledged, indicating no pledge risk.
Stock return of Fusion CX Ltd over the last decade?
Over the last - year(s), the stock has delivered a CAGR of N/A% based on the current price.
10 Year X-Ray : Login to view analysis.
Analysis of Financial Track Record (Data adjusted to bonus, split, extra-ordinary income, rights issue and change in financial year end)
Data adjusted to bonus, split, extra-ordinary income, rights issue and change in financial year endData adjusted to bonus, split, extra-ordinary income, rights issue and change in financial year end.
What is a Financial Track Record? How to read this chart in order to understand the data present here?
Financial track record gives insight into the company's performance on key parameters over the past ten years. MoneyWorks4me’s proprietary colour codes make it easy for retail investors to gauge the company’s past performance.
Fusion CX Ltd has performed well in some of the past ten years indicating its past ten year financial track record is somewhat good
Value Creation ⓘ
| Mar'22 | Mar'23 | Mar'24 | Mar'25 | Mar'26 | TTM | |
|---|---|---|---|---|---|---|
| ROCE % ⓘ | 11.8% | 18% | 17% | 20.3% | 11.6% | - |
| Value Creation Index ⓘ | -0.2 | 0.3 | 0.2 | 0.5 | -0.2 | - |
Growth Parameters ⓘ |
||||||
| Sales ⓘ | 121 | 342 | 278 | 294 | 287 | 287 |
| Sales YoY Gr. | - | 183% | -18.7% | 5.5% | -2.3% | - |
| Adj EPS ⓘ | 0.4 | 0.7 | 1.2 | 1.7 | 0.9 | 0.9 |
| YoY Gr. | - | 63.6% | 61.1% | 44.8% | -44.1% | - |
| BVPS (₹) ⓘ | 3.5 | 3.8 | 4.9 | 6.3 | 7.2 | 6.4 |
| Adj Net Profit ⓘ | 5.5 | 9.1 | 14.6 | 21.1 | 11.9 | 12 |
| Cash Flow from Ops. ⓘ | 15.9 | 8.6 | 17.3 | 20.5 | 19.6 | - |
| Debt/CF from Ops. ⓘ | 2.8 | 10.4 | 4.9 | 4.3 | 5.1 | - |
CAGR ⓘ
| 9 Years | 5 Years | 3 Years | 1 Years | |||||
|---|---|---|---|---|---|---|---|---|
| Sales ⓘ | NA | NA | -5.7% | -2.3% | ||||
| Adj EPS ⓘ | NA | NA | 9.3% | -44.1% | ||||
| BVPSⓘ | NA | NA | 23.6% | 13.4% | ||||
| Share Price | - | - | - | - | ||||
Key Financial Parameters ⓘ
| Mar'22 | Mar'23 | Mar'24 | Mar'25 | Mar'26 | TTM | |
|---|---|---|---|---|---|---|
| Return on Equity % ⓘ | 12.4 | 19.7 | 26.4 | 28.8 | 13 | 12.5 |
| Op. Profit Mgn % ⓘ | 8.3 | 8.2 | 9.6 | 13.2 | 10.5 | NAN |
| Net Profit Mgn % ⓘ | 4.6 | 2.7 | 5.2 | 7.2 | 4.2 | 4.3 |
| Debt to Equity ⓘ | 1 | 1.9 | 1.4 | 1.1 | 1.1 | - |
| Working Cap Days ⓘ | 0 | 97 | 174 | 190 | 233 | 0 |
| Cash Conv. Cycle ⓘ | 0 | 35 | 64 | 71 | 94 | 0 |
Valuation of Fusion CX - Consolidated
Analyst's Notes
No data found!
Management X-Ray
Shareholding Pattern
No Data To Display
Promoter's Holding & Share Pledging
Financials
| PARTICULARS | Mar'22 | Mar'23 | Mar'24 | Mar'25 | Mar'26 |
|---|---|---|---|---|---|
| Sales | 748.02 | 1,104.99 | 991.32 | 1,329.30 | 1,818.14 |
| Operating Expenses > ⓘ + | 691.78 | 1,031.68 | 912.31 | 1,149.05 | 1,517.89 |
| Operating Profit > ⓘ | 56.24 | 73.32 | 79 | 180.24 | 300.24 |
| Operating Profit Margin (%) | 7.5% | 6.6% | 8.0% | 13.6% | 16.5% |
| Other Income > ⓘ + | 58.22 | 41.83 | 30.21 | 22.73 | 33.69 |
| Interest > ⓘ | 11.92 | 17.56 | 23.56 | 43.90 | 49.54 |
| Depreciation > ⓘ | 54.45 | 56.20 | 48.98 | 81.34 | 95.10 |
| Profit Before Tax > ⓘ | 48.09 | 41.39 | 36.68 | 77.74 | 189.30 |
| Tax > ⓘ | 4.22 | 1.55 | 0.42 | 3.34 | 19.46 |
| Profit After Tax | 43.87 | 39.84 | 36.26 | 74.40 | 169.84 |
| PAT Margin (%) | 5.9% | 3.6% | 3.7% | 5.6% | 9.3% |
| Adjusted EPS (₹) | 3.5 | 3.2 | 2.9 | 5.9 | 13.4 |
| Dividend Payout Ratio (%) | 0% | 15.80% | 10.40% | 5.10% | 3.70% |
| PARTICULARS | Mar'22 | Mar'23 | Mar'24 | Mar'25 | Mar'26 | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Equity and Liabilities | |||||||||||
| Shareholders Fund + | 190.38 | 237.21 | 270.18 | 354.69 | 552.58 | ||||||
| Debt + | 76.69 | 110.51 | 205.13 | 285.88 | 248.64 | ||||||
| Minority Interest | 0 | 0 | 0 | 0 | 0 | ||||||
| Trade Payables | 50.75 | 70.97 | 53.54 | 173.11 | 176.30 | ||||||
| Others Liabilities ⓘ | 146.35 | 176.42 | 225.03 | 309.80 | 392.99 | ||||||
| Total Liabilities ⓘ | 464.17 | 595.11 | 753.89 | 1,123.48 | 1,370.50 | ||||||
Fixed Assets | |||||||||||
| Net Fixed Assets ⓘ + | 170.29 | 244.31 | 353.95 | 600.77 | 686.26 | ||||||
| CWIP ⓘ | 6.94 | 4.73 | 18.90 | 13.64 | 8.69 | ||||||
| Investments ⓘ | 2.73 | 3.10 | 3.50 | 3.94 | 4.43 | ||||||
| Inventories | 0 | 0 | 0 | 0 | 0 | ||||||
| Trade Receivables | 140.54 | 218.14 | 254.04 | 332.20 | 375.06 | ||||||
| Cash Equivalents | 78.62 | 31.95 | 23.10 | 45.54 | 103.48 | ||||||
| Others Assets ⓘ | 65.05 | 92.89 | 100.42 | 127.39 | 192.58 | ||||||
| Total Assets ⓘ | 464.17 | 595.11 | 753.89 | 1,123.48 | 1,370.50 | ||||||
| PARTICULARS | Mar'22 | Mar'23 | Mar'24 | Mar'25 | Mar'26 |
|---|---|---|---|---|---|
| Cash Flow From Operating Activity ⓘ + | 66.44 | 29.25 | 39.26 | 102.45 | 264.22 |
| Cash Flow From Investing Activity ⓘ + | -71.84 | -80.96 | -61.89 | -63.63 | -83.10 |
| Cash Flow From Financing Activity ⓘ + | -5.33 | 5.95 | 11.05 | -26.73 | -138.04 |
| Net Cash Flow ⓘ | -10.73 | -45.76 | -11.58 | 12.09 | 43.08 |
| PARTICULARS | Mar'22 | Mar'23 | Mar'24 | Mar'25 | Mar'26 | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Ratios | ||||||||||
| ROE (%) | 23.04 | 18.63 | 14.29 | 23.81 | 37.44 | |||||
| ROCE (%) | 20.96 | 17.9 | 14.11 | 21.21 | 32 | |||||
| Asset Turnover Ratio | 1.61 | 2.09 | 1.47 | 1.42 | 1.46 | |||||
| PAT to CFO Conversion(x) | 1.51 | 0.73 | 1.08 | 1.38 | 1.56 | |||||
| Working Capital Days | ||||||||||
| Receivable Days | 68.60 | 59.20 | 86.90 | 80.50 | 71 | |||||
| Inventory Days | 0 | 0 | 0 | 0 | 0 | |||||
| Payable Days | 0 | 0 | 0 | 0 | 0 | |||||
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Fusion CX Ltd FAQs
The current trading price of Fusion CX on 22-Oct-2026 16:59 is ₹289.8.
Market capitalization or market cap is determined by multiplying the current market price of a company's shares with the total number of shares outstanding. As of 21-Oct-2026 the market cap of Fusion CX stood at ₹4,182.8 Cr
The latest P/E ratio of Fusion CX as of 21-Oct-2026 is 342.1.
The latest P/B ratio of Fusion CX as of 21-Oct-2026 is 45.13.
The 52-week high of Fusion CX is ₹0.00 and the 52-week low is ₹0.00.
The TTM revenue is Trailing Twelve Months sales. The TTM revenue/sales of Fusion CX is ₹287 ( Cr.) .
Past 10 year's financial track record analysis by Moneyworks4me indicates that Fusion CX Ltd is a average quality company.
No data found
The Price Trend analysis by MoneyWorks4Me indicates it is Weak which suggest that the price of Fusion CX Ltd is likely to Fall in the short term. However, please check the rating on Quality and Valuation before investing.
About Fusion CX Ltd
Fusion CX was originally incorporated as ‘Xplore-Tech Services Private Limited’ as a private limited company on February 25, 2004. The name of the company was subsequently changed to ‘Fusion CX Private Limited’ pursuant to a resolution passed by the Board dated March 27, 2024, and a shareholders’ resolution dated April 26, 2024. The name of the company was thereafter changed to ‘Fusion CX Limited’ on March 13, 2025 upon conversion to a public limited company pursuant to a Board resolution dated January 27, 2025 and a special resolution passed in the extraordinary general meeting of the Shareholders held on January 28, 2025.
The company is a customer experience (CX) service provider delivering services across multiple channels, including voice, email, chat, social media and message, in a cost-effective manner with technology playing a central role in its service delivery model, in addition to providing AI Data Infrastructure Services that include data collection, data annotation and labelling, and teleoperations services. The company is focused on key verticals such as telecom and other utilities, high-tech growth and travel (HTT), BFSI, retail and healthcare which has helped the company build domain expertise to compete effectively.
Business area of the company
The company is engaged in providing business process management services with a global presence.
Business verticals of the company
- Telecom and other utilities: The company partners with utilities, energy providers, and telecom companies to offer customer lifecycle management, technical assistance, and smart metering support, focusing on efficient service delivery, revenue optimization, and seamless customer experiences.
- Hi-Tech Growth and Travel (HTT): The company offers end-end outsourcing solutions across emerging industries and experience-driven sectors.
- BFSI: The company empowers banks, financial institutions, and insurance providers with secure, compliant, and customer-centric solutions. These solutions improve customer acquisition, fraud detection, debt recovery, and operational efficiency in a rapidly transforming industry.
- Retail: The company provides outsourcing solutions for retail brands, helping them streamline operations, boost customer loyalty, and drive revenue growth.
- Healthcare: The company provides a suite of healthcare outsourcing solutions designed to enhance patient care, optimize revenue cycles, streamline administrative processes, and improve overall efficiency while maintaining compliance with industry regulations.
Awards, accreditations and recognition
- 2020: The subsidiary, Fusion BPO Services Limited (Canada), was featured in the special edition magazine of ‘India’s Companies to Work for 2020’ by InsightSuccess.
- 2020: The subsidiary, Fusion BPO Services Limited (Canada), received ‘the Most Impactful System Award’ award at the GWFM International WFM Summit 2020.
- 2021: The subsidiary, Fusion BPO Services Limited (Canada), received the ‘World’s Most Impactful System Award’ at the WFH Industry Excellence Award 2021.
- 2021: The subsidiary, Fusion BPO Services Limited (Canada), received the award for ‘Best Operational Excellence & Quality in BPO Industry’ at the 19th global edition and 14th India edition of the Business Leader of the Year.
- 2021: The subsidiary, Fusion BPO Services Limited (Canada), received the award for ‘Quality Excellence Award for Best Operational Process’ at the 19th global edition and 14th India edition of the Business Leader of the Year.
- 2022: The subsidiary, Fusion BPO Services Limited (Canada), received the ‘Best Employer Brand Award’ at the Asia’s Best Employer Brand Awards.
- 2024: The company received ‘Best Global Contact Center Solutions Provider’ at the African Excellence Awards.
- 2024: The company was recognized for Best Practices in the North American Customer Experience Management Industry by Frost & Sullivan.
- 2024: The company obtained the certificate of registration as the member of NASSCOM.
- 2024: The company obtained the Udyam Registration Certificate by the Ministry of Micro, Small and Medium Enterprises.
- 2024: The company received ‘Best Corporate Careers Website’ at the Philippines’ Best Employer Brand Awards.
- 2024: The company received ‘BPO Organization of the Year’ at the 11th edition of the National Awards for Excellence.
- 2024: The company received ‘BPO Organization of the Year’ at the Philippines’ Best Employer Brand Awards.
- 2025: The company received the ‘AI in Customer Engagement’ recognition at the Inaugural Edition of ET Making AI Work Awards 2025.
- 2025: The company received the Bronze award for the Customer Service Team of the Year at the Stevie Awards.
- 2025: The company was the winner of the Silver Award in Diversity, Equity, and Inclusion (Medium) category of the Outsourcing Impact Review 2025.
- 2025: The company was recognised as a Major Contender in the Americas and APAC CXM PEAK Matrix assessments by the Everest Group.
- 2025: The subsidiary, O’Currance Inc., received the ‘Minority Business Enterprise’ certification from the Ohio Minority Supplier Development Council.
- 2025: The subsidiary, Ameridial Inc., received the ‘Minority Business Enterprise’ certification from the Ohio Minority Supplier Development Council.
- 2025: The subsidiary, O’Currance Inc. received the ‘Minority Business Enterprise – Supplier Clearinghouse’ certification from the California Public Utilities Commission.
- 2026: The company received the North American Customer Experience Management Customer Value Leadership recognition by Frost and Sullivan.
- 2026: The company received the Best B2B CX – Gold award at the US Customer Experience Awards 2026 Awards.
- 2026: The company received the Best Use of AI - Companies with Over 5,000 Employees – Gold at the US Customer Experience Awards 2026 Awards.
- 2026: The company received the Best AI Technology/Solutions Award at the Philippines’ Leadership Awards from Advantage Club.in.
- 2026: The company received a recognition at the Philippines’ Best Employer Brand Awards from Advantage Club.in.
- 2026: The subsidiary, Ameridial Inc., received the ‘Minority Business Enterprise – Supplier Clearinghouse’ certification from the California Public Utilities Commission.
- 2026: The subsidiary, Ameridial Inc., received the ‘Minority Owned Business Certification from Texas SBA.
History and milestones
- 2004: Incorporation of the company.
- 2007: The company acquired 100% shares of HelpDeskNow Inc.
- 2012: The company acquired 100% shares of O’Currance Inc.
- 2013: The company acquired 100% shares of Phocus Contact Solutions Inc.
- 2016: The subsidiary, O’Currance Inc. acquired Vital Solutions Inc. and its subsidiaries.
- 2016: Added a nearshore centre in San Salvador, El Salvador.
- 2018: Acquired SupportSave, LLC.
- 2018: Added a nearshore centre in Kingston, Jamaica.
- 2019: Strengthened its delivery presence in the United States through the acquisition of the Material Subsidiary, Ameridial Inc.
- 2019: Added a nearshore centre in Albania, Tirana.
- 2020: Established a delivery centre in Morocco through the acquisition of the subsidiary, Finaccess BPO (Phoneo).
- 2021: The company acquired 100% shares of Competent Synergies Private Limited.
- 2021: The subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of Advanced Communications Group, Inc.
- 2021: Added a nearshore centre in Medellin, Colombia.
- 2022: The subsidiary, O’Currance Inc. acquired the entire membership interest of Boomsourcing LLC.
- 2022: The subsidiary, O’Currance Inc. acquired all issued and outstanding shares of Teleserv Asia Solutions Inc.
- 2022: Established new centres in Navi Mumbai, Maharashtra and Howrah, West Bengal
- 2023: The subsidiary, O’Currance Inc. acquired 100% shares of Omind Technologies Inc. (formerly Travelomind Inc.)
- 2023: Established new centres in Durgapur, West Bengal and Kalyani, West Bengal.
- 2024: The company’s erstwhile subsidiary Competent Synergies Private Limited was merged into the company.
- 2024: The subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of Ready Call Center Limited.
- 2024: The subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of S4 Communication LLC.
- 2025: The subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of Sequential Technology International, LLC.
- 2025: The subsidiary, O’Currance Inc. acquired all issued and outstanding shares of Scribe.ology LLC.
- 2025: Established a Centre in Siliguri, West Bengal.
- 2025: The subsidiary, O’Currance Inc. acquired all issued and outstanding shares of Infinity Outsourcing, Skycom Latinoamerica and Skycom El Salvador.
- 2026: The subsidiary, Fusion BPO Services Limited, England, acquired all issued and outstanding shares of VA Platinum Offshoring Pty Ltd.
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