The Company was originally incorporated as ‘Believe Tradelink Private Limited’, at New Delhi as a private limited company under the Companies Act, 1956 and received a certificate of incorporation issued by the Registrar of Companies, National Capital Territory of Delhi and Haryana at Delhi (RoC) on April 24, 2008. Subsequently, pursuant to a special resolution passed by the Shareholders of the Company on May 1, 2015, the Company’s name was changed to ‘Dreamfolks Services Private Limited’, and a fresh certificate of incorporation dated June 12, 2015, was issued to the Company by the RoC. Thereafter, the Company was converted into a public limited company pursuant to a special resolution passed in the extraordinary general meeting of our Shareholders held on October 20, 2021 and the name of the Company was changed to its present name pursuant to a fresh certificate of incorporation issued by the RoC on November 23, 2021.

Dreamfolks Services is a dominant player and India's largest airport service aggregator platform facilitating an enhanced airport experience to passengers leveraging a technology driven platform. Its asset-light business model integrates global card networks operating in India (Card Networks), credit card and debit card issuers (Card Issuers) and other corporate clients, in India, including airline companies (Corporate Clients and along with Card Networks and Card Issuers, the Clients) with various airport lounge operators and other airport related service providers (collectively, the Operators) on a unified technology platform. It facilitates customers of Clients’ (Consumers) access to the following airport related services (i) lounges, (ii) food and beverage (iii) spa, (iv) meet and assist, (v), airport transfer (vi) transit hotels /nap room access, and (vii) baggage transfer, (collectively, the Services). The company’s dominance is underpinned by facilitating access to 100% of the 54 lounges currently operational in India, and it also enjoyed a market share of over 95% of all India issued credit card and debit card (Card Based) access to airport lounges in Fiscal 2022.

The company’s platform and services portfolio allows Card Networks, Card Issuers, and Corporate Clients to build bespoke solutions addressing disparate aspects of airport services for Consumers. Card Networks and Card Issuers can avail of any of the Services and may provide complimentary lounge access and complimentary access to other Services to the Consumers as part of their offerings under eligible credit and debit cards programmes, and it enable this access across Services. Corporate Clients also leverage its solutions to extend benefits to their user base and facilitate access to Services. It provide Clients the option of providing the Consumers different mechanisms to access certain airport related services like lounges via the more traditional mechanisms like credit cards or debit cards, membership cards, or via digital solutions such as mobile applications using its hybrid technology.

Business area of the company

DreamFolks facilitates customers access to services like Lounges, Food & Beverage, Spa, Meet & Assist, Airport Transfer, Transit Hotels /Nap Room Access, Baggage Transfer and other services. Over the years, it has transformed from being an airport lounge access aggregator to an end-to-end technology solutions provider for designing and delivering services that enhance the airport experience. It has crafted its service proposition to provide Clients the option of offering a wide-ranging bouquet of Services to the Consumers. Its asset-light business model integrates global card networks operating in India, credit card and debit card issuers and other corporate clients in India, including airline companies with various airport lounge operators and other airport related service providers on a unified technology platform.

Awards and Accreditations

• 2016 (valid till date): Certified compliance with Payment Card Industry Data Security Standard (PCI DSS).
  
• 2016 (valid till date): Received Information Management System ISO/ IEC 27001:2013 certification.
  
• 2018: Payment & Cards Award for Best Emerging Engagement Loyalty Scheme of the Year by Kamikaze.
  
• 2020: Award from the Economic Times in the category of Promising Brands.
  
• 2021: National Achievers Award 2021 by Brand Icon.
  
• 2021: SOC 1 - Type 1 and SOC 1 - Type 2 certification.
  
• 2021: Global Excellence Award in the category of ‘Most Consumer Focused Airport Service Provider’ by acquisition international.
  

Major events and milestones

• 2013: Launch of flagship ‘Lounge Access Programme’ with one of world’s largest Card Networks.
  
• 2016: Tied up directly with prominent Indian Card Issuers for lounge programs.
  
• 2016: Got ISO 27001 & PCI DSS certification for the first time.
  
• 2016: Tied up with prominent Indian Corporate Clients including a prominent airline company.
  
• 2018 DreamFolks’ Membership card unveiled as part of the Global lounge program with a prominent Card Issuer.
  
• 2019: Launched in-house technology platform with only Indian Card network.
  
• 2019: Launched real time voucher issuance through APIs with a Corporate Client.
  
• 2019: Launched first program for a prominent telecom company with complimentary lounge benefits as part of mobile billing plan.
  
• 2020: Expanded into a new global operating model with direct contracts with operators across the globe.
  
• 2020: Launched first In-app integrated solution with prominent Indian Card Issuer to provide its Consumers including through its mobile application and website to Services.
• 2022 Forayed into the railways sector to provide lounge access at 8 railway stations in India.
  
• 2022: Conversion of Company into a public limited company.