Dreamfolks Services was originally incorporated as ‘Believe Tradelink Private Limited’, at New Delhi as a private limited company under the Companies Act, 1956 and received a certificate of incorporation issued by the Registrar of Companies, National Capital Territory of Delhi and Haryana at Delhi (RoC) on April 24, 2008. Subsequently, pursuant to a special resolution passed by the Shareholders of the Company on May 1, 2015, the Company’s name was changed to ‘Dreamfolks Services Private Limited’, and a fresh certificate of incorporation dated June 12, 2015, was issued to the Company by the RoC. Thereafter, the Company was converted into a public limited company pursuant to a special resolution passed in the extraordinary general meeting of its Shareholders held on October 20, 2021 and the name of the Company was changed to its present name pursuant to a fresh certificate of incorporation issued by the RoC on November 23, 2021.

Dreamfolks Services is a dominant player and India's largest airport services aggregator platform, facilitating an enhanced airport experience for passengers through a technology-driven platform. Its asset-light business model integrates global card networks operating in India (Card Networks), credit and debit card issuers (Card Issuers), and other corporate clients, including airline companies (Corporate Clients and, together with Card Networks and Card Issuers, the Clients), with various airport lounge operators and other airport-related service providers (collectively, the Operators) on a unified technology platform. The company facilitates access for customers of its Clients (Consumers) to a range of airport-related services, including: (i) lounges, (ii) food and beverage, (iii) spa services, (iv) meet and assist services, (v) airport transfers, (vi) transit hotels/nap room access, and (vii) baggage transfer services (collectively, the Services).

The company’s platform and services portfolio allow Card Networks, Card Issuers, and Corporate Clients to build bespoke solutions addressing disparate aspects of airport services for Consumers. Card Networks and Card Issuers can avail of any of the Services and may provide complimentary lounge access and complimentary access to other Services to the Consumers as part of their offerings under eligible credit and debit cards programmes, and it enable this access across Services. Corporate Clients also leverage its solutions to extend benefits to their user base and facilitate access to Services. It provides Clients the option of providing the Consumers different mechanisms to access certain airport related services like lounges via the more traditional mechanisms like credit cards or debit cards, membership cards, or via digital solutions such as mobile applications using its hybrid technology.

Business area of the company

The company and its subsidiaries primarily integrate global card networks operating in India, card issuers, and corporate clients including airline companies with various airport lounge operators, transport operators, golf course operators and other airport service providers on a unified technology platform. The company is engaged in providing benefit management services through a proprietary technology platform that empowers clients such as banks, card networks, airlines, and corporations to tailor airport and lifestyle service offerings for their end customers.

Awards and accreditations

• 2016: Certified compliance with Payment Card Industry Data Security Standard (PCI DSS).
• 2016: Received Information Management System ISO/ IEC 27001:2013 certification.
• 2018: Payment & Cards Award for Best Emerging Engagement Loyalty Scheme of the Year by Kamikaze.
• 2020: Award from the Economic Times in the category of Promising Brands.
• 2021: National Achievers Award 2021 by Brand Icon.
• 2021: SOC 1 - Type 1 and SOC 1 - Type 2 certification.
• 2021: Global Excellence Award in the category of ‘Most Consumer Focused Airport Service Provider’ by acquisition international.
• 2024: The company won Best Banking Card Service Provider of the Year at the 11th edition of The Payments Reloaded Awards 2024.
• 2024: The company received Business Innovation Award at the 14th edition of Entrepreneur Awards 2024.
• 2024: It was recognized with the Deloitte India Technology Fast 50 Awards 2024 in the category - Travel & Hospitality Tech at the 19th edition of the Deloitte Technology Fast 50 India program.
• 2024: Dreamfolks Services was named Best User Experience Solution Provider at the 8th Annual India Banking Summit & Awards 2024.
• 2024: It was recognized as the Iconic Brands of India 2024 by ET Now.
• 2025: The company received the Excellence in Premium Travel & Lifestyle Solutions award at the TAFI (Travel Agents Federation of India) Convention 2025 in Vietnam.

Major events and milestones

• 2013: Launch of flagship ‘Lounge Access Programme’ with one of world’s largest Card Networks.
• 2016: Tied up directly with prominent Indian Card Issuers for lounge programs.
• 2016: Got ISO 27001 & PCI DSS certification for the first time.
• 2016: Tied up with prominent Indian Corporate Clients including a prominent airline company.
• 2018 DreamFolks’ Membership card unveiled as part of the Global lounge program with a prominent Card Issuer.
• 2019: Launched in-house technology platform with only Indian Card network.
• 2019: Launched real time voucher issuance through APIs with a Corporate Client.
• 2019: Launched first program for a prominent telecom company with complimentary lounge benefits as part of mobile billing plan.
• 2020: Expanded into a new global operating model with direct contracts with operators across the globe.
• 2020: Launched first In-app integrated solution with prominent Indian Card Issuer to provide its Consumers including through its mobile application and website to Services.
• 2022 Forayed into the railways sector to provide lounge access at 8 railway stations in India.
• 2022: Conversion of Company into a public limited company.
• 2022: Listed on NSE & BSE
• 2022: Forayed into the railway sector with lounge access at 12 major stations.
• 2023: Launched self check-in kiosks at major Indian airports.
• 2023: Acquired Vidsur Golf (now known as Golfklik Private Limited) to expand premium offerings.
• 2023: Rolled out Web-access Tool for QR-based access.
• 2024: Incorporated a wholly owned subsidiary in Singapore and expanded its global presence by entering the Malaysian market.
• 2024: Launched The DreamFolks Club to offer exclusive membership benefits.
• 2024: The company forged a strategic partnership with RedBeryl to elevate its luxury lifestyle services.
• 2025: Introduced Highway Dining as a service.
• 2025 Rolled out Coffee at Malls, Pay & Use, and Access to members-only recreational facilities.