Firstsource Solutions Ltd (FSL) Stock Analysis: Valuation, Latest Results, Financial Ratios & DeciZen Rating

BSE: 532809 | NSE: FSL | BPO/ITeS | Small Cap

Firstsource Solution Share Price

347.05 -3.80 -1.08%
as on 05-Dec'25 16:59

Firstsource Solutions Ltd (FSL) Stock Analysis: Valuation, Latest Results, Financial Ratios & DeciZen Rating

BSE: 532809 | NSE: FSL | BPO/ITeS | Small Cap

DeciZen - make an informed investing decision on Firstsource Solution

Based on:

Overall Rating
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1. Quality


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2. Valuation


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3. Price Trend


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Firstsource Solutions stock performance -

Key Ratios
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P/E Ratio (SA):
52.43
Market Cap:
24,831.1 Cr.
52-wk low:
272.4
52-wk high:
422.8

Is Firstsource Solutions Ltd an attractive stock to invest in?


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10 Year X-Ray of Firstsource Solution: Login to view analysis.

Analysis of Financial Track Record

Data adjusted to bonus, split, extra-ordinary income, rights issue and change in financial year end
Data adjusted to bonus, split, extra-ordinary income, rights issue and change in financial year end

Data adjusted to bonus, split, extra-ordinary income, rights issue and change in financial year end.

Financial track record gives insight into the company's performance on key parameters over the past ten years. MoneyWorks4me’s proprietary colour codes make it easy for retail investors to gauge the company’s past performance.
Firstsource Solutions Ltd has performed well in majority of the past ten years indicating its past ten year financial track record is very good

Value Creation

Value Creation Index Colour Code Guide

Mar'16Mar'17Mar'18Mar'19Mar'20Mar'21Mar'22Mar'23Mar'24Mar'25TTM
ROCE % 9.7%10.9%10.4%10.1%10.5%20.7%21%14%16.8%22.1%-
Value Creation
Index
-0.3-0.2-0.3-0.3-0.30.50.60.00.31.0-

Growth Parameters

Growth Parameters Colour Code Guide

Sales 8759408617689401,3251,5921,3761,6012,3072,638
Sales YoY Gr.-7.5%-8.4%-10.8%22.4%40.9%20.2%-13.6%16.4%44.1%-
Adj EPS 2.22.72.82.52.65.25.63.54.55.66.7
YoY Gr.-25.4%1.1%-8.4%1.2%105.5%5.9%-36.2%28.3%22.5%-
BVPS (₹) 26.229.230.932.829.630.832.632.133.935.537.3
Adj Net
Profit
146186189174177365387247316387473
Cash Flow from Ops. 76.978.341.1222388418416270347504-
Debt/CF from Ops. 2.52.40.40.1000000.5-

CAGR

CAGR Colour Code Guide

9 Years 5 Years 3 Years 1 Years
Sales 11.4%19.7%13.2%44.1%
Adj EPS 11%16.9%0.1%22.5%
BVPS3.4%3.7%2.9%4.6%
Share Price 24% 35.5% 45.2% -7.6%

Key Financial Parameters

Performance Ratio Colour Code Guide

Mar'16Mar'17Mar'18Mar'19Mar'20Mar'21Mar'22Mar'23Mar'24Mar'25TTM
Return on
Equity %
8.69.89.27.98.217.217.210.713.415.518.4
Op. Profit
Mgn %
22.724.427.224.228.53733.427.528.326.327.1
Net Profit
Mgn %
16.719.72222.618.827.524.31819.816.818
Debt to
Equity
0.10.100000000.10
Working Cap
Days
23323830435326519217921420016680
Cash Conv.
Cycle
10011717821714011010813713210627

Recent Performance Summary

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Latest Financials - Firstsource Solutions Ltd.

Standalone Consolidated
TTM EPS (₹) 6.7 9.5
TTM Sales (₹ Cr.) 2,638 8,791
BVPS (₹.) 37.3 61.8
Reserves (₹ Cr.) 1,931 3,669
P/BV 9.41 5.67
PE 52.43 37.07
From the Market
52 Week Low / High (₹) 272.40 / 422.80
All Time Low / High (₹) 5.67 / 422.80
Market Cap (₹ Cr.) 24,831
Equity (₹ Cr.) 707.7
Face Value (₹) 10
Industry PE 28.1

Management X-Ray of Firstsource Solution:

Shareholding Pattern

Promoter's Holding & Share Pledging

Pledged *0.000.000.000.000.000.000.000.000.000.00
* Pledged shares as % of Promoter's holding (%)

Valuation of Firstsource Solution - Standalone Basis

YTD 1Y 3Y 5Y 10Y Max
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YTD 1Y 3Y 5Y 10Y Max
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YTD 1Y 3Y 5Y 10Y Max
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YTD 1Y 3Y 5Y 10Y Max
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Event Update

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Analyst's Notes

data not found
No data found!

Key Ratios of Firstsource Solution

Adj EPS (Rs.)

Sales (Cr.)

ROE (%)

ROCE (%)

Profit And Loss

(All Figures are in Crores.)
PARTICULARSMar'16Mar'17Mar'18Mar'19Mar'20Mar'21Mar'22Mar'23Mar'24Mar'25
Sales8759408617689401,3251,5921,3761,6012,307
Operating Expenses 6767136275826728351,0631,0001,1511,703
Manufacturing Costs13012810592100104127143165239
Material Costs0000000000
Employee Cost 4244584153834816318007128201,245
Other Costs 12312710710792100136145165218
Operating Profit 198228234186268490529376451604
Operating Profit Margin (%) 22.7%24.2%27.2%24.2%28.5%37.0%33.2%27.3%28.1%26.2%
Other Income 18171363313133393943
Interest 9772161520151743
Depreciation 321922247180888992126
Exceptional Items 00000000055
Profit Before Tax 176219219223212425453311380534
Tax 243027243059666360107
Profit After Tax 151188192199182367388248320427
PAT Margin (%) 17.3%20.0%22.3%25.9%19.4%27.7%24.3%18.1%20.0%18.5%
Adjusted EPS (₹)2.32.82.82.92.65.35.63.64.66.1
Dividend Payout Ratio (%)0%0%54%69%95%57%63%98%76%65%

Balance Sheet

(All Figures are in Crores.)
PARTICULARSMar'16Mar'17Mar'18Mar'19Mar'20Mar'21Mar'22Mar'23Mar'24Mar'25

Equity and Liabilities

Shareholders Fund 1,7651,9872,1232,2672,0532,1442,2682,2392,3642,473
Share Capital 673681687691694696697697697697
Reserves 1,0911,3061,4361,5761,3591,4481,5711,5421,6671,776
Minority Interest0000000000
Debt1741308339440246
Long Term Debt1166883394400
Short Term Debt58620000000246
Trade Payables243428293139475390113
Others Liabilities -85-42-126-1573116915043219689
Total Liabilities 1,8782,1082,0322,1422,1182,3612,4692,3392,6733,522

Fixed Assets

Gross Block4314523263085135786365528221,115
Accumulated Depreciation392396270237265286323344417452
Net Fixed Assets 39555672249291313208406663
CWIP 120000031442
Investments 1,2681,3451,2191,3161,1991,2871,3361,2881,2651,633
Inventories0000000000
Trade Receivables320372565433374535537637729895
Cash Equivalents 36161413461626215229
Others Assets 214319179309251232257180207261
Total Assets 1,8782,1082,0322,1422,1182,3612,4692,3392,6733,522

Cash Flow

(All Figures are in Crores.)
PARTICULARSMar'16Mar'17Mar'18Mar'19Mar'20Mar'21Mar'22Mar'23Mar'24Mar'25
Cash Flow From Operating Activity 777841222388418416270347504
PBT 176219219223212425453311380534
Adjustment 133-7266511011686104142
Changes in Working Capital -70-107-11217143-54-54-68-72-84
Tax Paid -42-37-59-45-33-64-99-59-65-88
Cash Flow From Investing Activity -21-104124-10677-146-5047-26-342
Capex -15-31-20-42-33-66-35-21-53-134
Net Investments -6-74143-64125-77-336432-3
Others 100-0-15-4184-6-206
Cash Flow From Financing Activity -456-166-117-433-307-356-319-296-183
Net Proceeds from Shares 12161014-180000
Net Proceeds from Borrowing 0-16-108-5-510-5-300
Interest Paid -9-7-7-2-16-15-20-15-17-43
Dividend Paid 000-125-376-204-238-238-241-276
Others -4812-620-35-106-93-62-39136
Net Cash Flow 10-20-1-232-359-224-22

Finance Ratio

PARTICULARSMar'16Mar'17Mar'18Mar'19Mar'20Mar'21Mar'22Mar'23Mar'24Mar'25
Ratios
ROE (%)8.9210.059.349.078.4317.4717.5711.0213.8917.66
ROCE (%)9.6710.8710.4110.1310.4520.720.9514.0416.8222.05
Asset Turnover Ratio0.460.470.420.370.440.590.660.570.640.74
PAT to CFO Conversion(x)0.510.410.211.122.131.141.071.091.081.18
Working Capital Days
Receivable Days115134198237157125123156156128
Inventory Days0000000000
Payable Days0000000000

Firstsource Solutions Ltd Stock News

Firstsource Solutions Ltd FAQs

The current trading price of Firstsource Solution on 05-Dec-2025 16:59 is ₹347.1.
Market capitalization or market cap is determined by multiplying the current market price of a company's shares with the total number of shares outstanding. As of 04-Dec-2025 the market cap of Firstsource Solution stood at ₹24,831.1.
The latest P/E ratio of Firstsource Solution as of 04-Dec-2025 is 52.43.
The latest P/B ratio of Firstsource Solution as of 04-Dec-2025 is 9.41.
The 52-week high of Firstsource Solution is ₹422.8 and the 52-week low is ₹272.4.
The TTM revenue is Trailing Twelve Months sales. The TTM revenue/sales of Firstsource Solution is ₹2,638 ( Cr.) .

About Firstsource Solutions Ltd

Firstsource Solutions Limited, incorporated in 2001, is a leading player in the Business Process Management (BPM) industry. Part of the RP-Sanjiv Goenka Group, the company provides bespoke services and solutions to its customers across Banking and Financial Services, Healthcare, Communications, Media and Technology and other diverse industries.

The Company is a public limited company incorporated and domiciled in India having registered office at Mumbai, Maharashtra, India. The Company is listed on the Bombay Stock Exchange and National Stock Exchange in India.

Business area of the company

The company is engaged in the business of providing customer management services like contact center, transaction processing and debt collection services including revenue cycle management in the healthcare industry.

Business verticals

  • Retail and SME banking (customer experience, transaction processing)
  • Complaints and remediation (complaints handling, fraud management)
  • Commercial finance (invoice factoring, risk management)
  • Mortgages (loan processing, servicing, title and valuations)
  • Collections and Recoveries (credit card, auto and student loan collections)
  • FinTech

Awards and Accolades

2016-17

  • Welsh Contact Centre Awards, 2017: Won Award in three categories including ‘Diverse Workplace’, ‘Trainer of the Year’ and ‘Special Industry Champion’
  • Global HR Excellence Awards, 2017: Won in ‘Innovation in Retention Strategy’ category. Firstsource was recognised for its’ employee retention practices and policies
  • European Contact Centre & Customer Service Awards, 2016: Honoured with the Bronze Award in the ‘Customer Service Team of the Year’ in partnership with its client giffgaff
  • U.K. Customer Experience Awards, 2016: Won in the ‘Technology & Telecoms’ category in partnership with its client NOW TV and received the silver award in the ‘Engaging Customers Online’ category in partnership with its client giffgaff
  • Asia’s Best Employer Brand Awards, 2016: Won the ‘Best Employer Brand’ Award for its excellence in building the Employer Brand as an Employer of Choice
  • 100 Best Companies for Women in India: Recognised in the 100 Best Companies for ‘Women in India’ by the 2016 Working Mother & AVTAR Best Companies
  • Business in the Community Awards: Honoured as ‘Employer of Choice’ at the Business in The Community Northern Ireland Awards in Belfast
  • Best Adversity Management Stories of Asia, 2016: Secured the 1st Runner-up position at the ‘Best Adversity Management Stories of Asia’ 2016 Awards for its response to the Chennai floods in Nov-Dec 2015

2018-19

  • European Contact Centre and Customer Service Awards (ECCCSA) 2018: Awarded Bronze for ‘Best Outsourcing Partnership’ for collaboration with Lloyds Banking Group
  • UK Complaints Handling (UKCH) Awards 2019: Won the ‘Customer Insight Strategy’ Award and was adjudged the ‘Overall Winner’ at the UK Complaints Handling (UKCH) Awards 2019, with NOWTV
  • North East Contact Centre Awards (NECCA): Awarded the ‘Best Outsourcing Partnership 2018’ with TSB, reinstating its strong partnership ethos
  • Wales HR Award: Recognised for the ‘Best HR Team’ with outstanding individuals and teams, learning, and people management practices across Wales in the last 12 months
  • Welsh Contact Centre Awards 2019: Won two awards: Gold for ‘People Engagement’ and Silver for the ‘Best Support Manager of the Year’
  • Nasscom BPM Summit 2018: Awarded the coveted ‘Customer Service Excellence Award’ in the Process Efficiency category

2019-20

  • ‘Best Complaint Handling’ and ‘Best Complaint Handling Team of the Year – Financial Services’ at the UK Complaints Handling (UKCH) Awards 2020
  • ‘Technology-Enabled Project of the Year’ and ‘Customer Experience Provider of the Year’ at the Global Sourcing Association (GSA) UK Awards 2019
  • Winner of ‘Best Use of Technology in HR’ at Employee Engagement Summit, Mumbai, India
  • Gold Award for ‘Best Use of Customer Insight’ at the UK Customer Experience Award (CXA ’19)
  • ‘Outsourced Contact Centre of the Year’ recognition at the Contact Centre Network Northern Ireland (CCNNI) Awards 2019
  • Winner in ‘Creating an Impact: Business Skills’ category at the India Innovation Awards at Perspectives 2019
  • ‘Best Outsourcing Partnership’ at the North East Contact Centre Awards 2019
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