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iGATE Global Solutions, formerly the â€˜Mascot Systemsâ€™ is the worldâ€™s first integrated technology and operations company with a global services model. Sunil Wadhwani and Ashok Trivedi are the co-founders of iGate. The company offers a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain. iGATE Global Solutions has delivery centers in US, UK, Canada, China, Malaysia and India.
iGATE offers IT
iGATE offers IT Services and innovative practices that enable business process improvement. iGATE uses well-documented and meticulously defined processes in tandem with high quality IT Service delivery methodologies. These Processes and IT Services are driven by the goals of the client companies.
iGATE has been a leading IT Services provider for more than 10 years. Its technology expertise ranges across ERP, CRM and IVR applications. It has dedicated competencies in Genesys, Siebel, Oracle and PeopleSoft practice areas. The companyâ€™s IT Services teams have completed over 600 engagements in custom application development, integration, e-commerce, and web and legacy applications successfully. It has a record of 20 Full Life Cycle Engagements in Business Intelligence and Data Warehousing to its credit. Further, it has completed over 100 engagements in Enterprise Application Development, ERP Implementation, CRM Applications and Implementation. These rich experiences and deep expertise have given iGATE the ability to integrate business processes with IT Services for tangible business results. This unique ability has positioned iGATE as a comprehensive high end IT Services provider and Business Process Outsourcing partner.
iGATE has had years of experience across different industry verticals at an international level. They have a strong understanding of the diverse business challenges faced by global enterprises. This deep understanding, coupled with thought leadership in IT based Business Process Outsourcing has contributed to the development of the iTOPS Model. iTOPS facilitates a single point analysis of the multidimensional business matrix which encompasses, Business Goals, IT, Operations, Processes, Human Resources and related costs.
iTOPS, as the name suggests, is a new model where the Total Cost of Ownership of IT infrastructure is optimized along with Operational and Process efficiencies in an integrated manner. Enterprises would find that iTOPS is the answer to the challenge of optimizing business operations across their globally distributed offices.
iTOPS impacts all areas of business transformation. Complex business parameters like Cost of Ownership, Cost of Quality, and ROI on Technology Investments are measured aided by iTOPS. Solutions that emerge through the iTOPS model ensure business process improvement integrated with technology solution optimization leading to business effectiveness and enhanced cost advantage. iTOPS combined with transaction-based pricing enables iGATEâ€™s clients to move away from fixed pricing to variable pricing. Accounting for services would increasingly become output based rather than input based. Under the iTOPS model clients pay for results rather than efforts. Only a service provider with a high level of Process Maturity and IT Services expertise would be able to support a delivery model with output based pricing. Thus, iGATE shares the business risk with its clients and hence ensures cost reduction with no compromise on quality.
The IT Services provided by iGATE includes:
The company caters to a diversified field of industries
The business partners of the company are:
Oracle, Microsoft, corporation, SAP, nformatica , Jaros , Versabanq
iGATE an integrated Technology and Operations (iTOPS) company, and CAC Corporation an Information Technology services company in march 2009 has jointly announced the execution of a non-binding letter of intent regarding formation of a strategic business alliance to deliver Information Technology and Integrated Technology and Operations (iTOPS) services to CACâ€™s Japanese clients for their international operations.
In February 2009 the company has entered announced a strategic alliance with Jaros Technologies Corporation to provide integration and ongoing customer support for Jaros Analytics for OracleÂ® E-Business Suite.