Intellvisions is a leading provider of Self-Service technologies. Its solutions enable financial institutions, utilities and telecoms to automate routine transactions to self-service channels thereby increasing operational efficiency while reducing transaction costs.

In an ever-changing customer landscape, Intellvisions products fulfill the promise of 'Service without the Wait'. They stand out for their innovative engineering, long-term value and proven ability to provide fast and flawless high volume transactions. Their products are built on the foundation of long-established industry knowledge of image processing, control electronics and system engineering capabilities. It reflects the creativity of their diverse team of product designers and software specialists. 

Intellvisions pioneered the evolution of some of the industry firsts-from the Bill Payment Terminal to i-Watch - The ATM Surveillance Solution. Today its technologies have evolved to include Q-Management Systems, Cheque and Cash Deposit Automation Solutions. Every product, driven by the company's vision of creating automation technologies that solves business problems of our customers using imagination and insight.

Organizations in over 11 countries known for setting up the highest benchmarks in terms of customer service rely on Intellvisions, to drive up their operational efficiency, enhance the security of their transactions while reducing the cost per transaction, thereby taking their business to a new level of competitive advantage. 

Product range of the company include:

Designs & manufactures the most comprehensive range of self-service terminals.

Opti-Q: It is a complete branch analytics system that not only manages customer queues in real-time inside a branch but also provides the management real-time access to performance metrics like customer wait time, average service time and employee efficiency.

It provides banks and retail institutions a complete branch transformation tool to prioritize services for their VIP customers while providing them a convenient method to cross sell and up sell their products to waiting customers.

Opti-Q is now an essential part of the Six-Sigma process in some of the best-known institutions. It's open architecture enables customization for any industry-specific requirements with an option to connect with CRM for personalized services. 

Surveillance Solution:

As crime rates continue to rise, organizations are increasingly becoming soft targets for terrorist and criminal activities. Moreover, many organizations also face the increasing challenge of vandalism and theft within their premises.

Intellvisions i-Watch DVR is a Network Video Surveillance Solution, which enables multi-location organizations to monitor their premises from a central location. Banks, ports and educational institutions prefer monitoring people, facilities and assets using a wide range of security applications.

i-Watch DVR allows these institutions to monitor activity more effectively, respond to incidents rapidly, and improve control and security. It also provides a cost-effective verification of remote alarms and better deterrence of vandalism and theft.

i-Serve: Intellvisions i-Serve (BPT) is designed to automate most routine transactions. These kiosks are designed to provide consistent service levels across the retail outlets resulting in:

• Increased customer satisfaction
• Reduced customer churn 
• Extended corporate brand image 
• Reduced wait times for handling product information 
• Improved service levels across all outlets 

Insight:

More than ever before, organizations need to gain greater insight into their customers mind. Questions that help management understand customer sentiments and take proactive steps to improve the overall business experience. Insight is Intellvisions actionable intelligence tool for measuring customer satisfaction. It helps improve the customer experience by enabling them to instantly respond to your service. 

Experia:-

Intellvisions Experia is the next generation platform for managing digital signage networks. The Experia platform offers unprecedented flexibility & scalability for managing digital displays across the enterprise.

It provides users complete flexibility in managing screen layouts & playlist schedules with 3DES encryption for media transfer. Experia offers every retailer, mall, financial & telecom institution to experience the benefits of digital signage. The capability to direct and focus your message at the point of purchase.

EXPERIA MODULES   

• Layout Manager
• Playlist Manager
• Ticker Manager
• Screen Manager
• Currency Exchange Manager
• Remote Monitoring
• MIS 

Clientele:

• Adani Port Ltd
• Aircel
• Airtel (Bharti Tele-Ventures Limited)
• Al-Hilal Bank
• Axiom Telecom
• Axis Bank
• Bank of Baroda
• Barclays
• BSNL (Bharat Sanchar Nigam Ltd)
• Centurion Bank of Punjab
• Citibank N.A.
• Commercial Bank International
• Corporation Bank
• Dena Bank
• Development Credit Bank
• Deutsche Bank
• Emirates NBD
• Emirates Islamic Bank
• Euronet Worldwide, and many more. 

Milestones:

• 2000: The first Bill Payment Terminal in India
• 2001: The first Embedded Linux Kiosk
• 2002: Pioneered the development of i-Watch the first ATM Surveillance Solution
• 2003: Created Opti-Q the complete Branch Transformation Engine
• 2004: Launched first Opti-Q (Queue Management System)
• 2005: I-Serve for Telecom Accepting Cash, Card and Cheques
• 2006: i-Watch touched 3500 + installations
• 2007: Launched Experia the Integrated Digital Signage Platform
• 2008: Launched Trinetra the first DSP board for ATM Surveillance

Achievements/ recognition:

• ISO 9001: 2008 certified organization.