The consumer services business division of HCL Services, a wholly owned subsidiary of HCL Infosystems has won two Awards for ‘Marketing Excellence in Retail Sector’ and ‘Marketing Excellence in Telecom Services Sector’ at the Global Marketing Excellence Awards held in Mumbai. The prestigious awards, organized by CMO Asia and World Marketing Congress, were presented to HCL Consumer Services for providing excellent end to end support services for various product categories across locations in India. The CMO Asia Awards have been initiated to recognize the excellent work in the field of marketing and branding by various organizations across Asia.
HCL Consumer Services provides support across Telecom, IT, Consumer Electronics and Consumer Durables products for multiple brands through its contact centres, Walk-in centres, On-site support, Supply-chain operations, Reverse logistics, Repair factory and value added services. HCL Consumer services under its specialized retail outlets ‘Touch’ has a network of more than 300 service centres across 250 cities in India, and serves more than 3 million consumers in a year. HCL Consumer Services has further expanded its retail presence by opening up exclusive service centres for various brands.
HCL Infosystems is India’s premier IT Services, Solutions & Distribution Company enabling organizations to attain and sustain competitive advantage by leveraging Information and Communication Technologies. It is a leader in IT Services & Solutions with a comprehensive portfolio of capabilities spanning IT & System Integration services and digitally-enabled learning and career development solutions to value-added distribution of Technology & Mobility products.