HCL Infosystems, one of India’s premier IT Services, Distribution and Digital Solutions Company, has entered into a strategic alliance with Avaya, a global leader in business communications software, systems and services, to help businesses and organizations in India accelerate their digital transformation strategies. Under this alliance, HCL Infosystems will offer Avaya’s complete portfolio of customer and team engagement and data networking solutions and services to its customers across different industry sectors.
This partnership will help HCL Infosystems and Avaya to enable their enterprise customers through a range of best-in-class communication solutions, including unified communications, contact center, mobility and video conferencing facilities. HCL Infosystems’ pan-India presence will enable customers across the country to gain access to Avaya’s leading-edge solutions and services. HCL will also offer smart applications from Avaya to help enterprises make informed decisions that can transition them into truly digital enterprises. Digital transformation is increasingly gaining importance in corporate growth strategies as it empowers businesses, vendors and channel partners to significantly enhance customer experience and achieve higher levels of engagement.