IndusInd Bank has witnessed a three-fold jump in digital account openings from pre-COVID-19 levels and plans more investments in the digital channel. The bank’s balance sheet has also moved up. Customers are mainly opening savings and fixed deposit accounts. Digital has been a saviour during the pandemic and it is not just a new normal. The video KYC allowed by RBI gives tremendous amount of flexibility to customers and transactions are building up as new customers are signing-in digitally.
IndusInd Bank is as one of the fastest-growing banks in the banking sector in India.
