Bank of Maharashtra is going to transform its customer communications with WhatsApp Banking Service using Route Mobile’s CPaaS solutions. WhatsApp banking services to be available to both bank of Maharashtra's customers as well as non-customers, with basic banking facilities and information about banks products and services. These services will include balance inquiry, mini statement, cheque status inquiry, cheque book request, locate branch/ ATM, opt-in, optout, contact us information. It will be available on Android and iOS devices.
Bank of Maharashtra offers several products and services in personal banking such as deposits, savings, personal loans, educational loans, demat services, credit cards, etc. The Bank also offers services to agricultural and SME sectors.