Ujjivan Small Finance Bank has launched 'Hello Ujjivan', a mobile banking application with three Vs - voice, visual, and vernacular-enabled features - to provide banking access to individuals who have limited reading and writing skills. 'Hello Ujjivan', co-created with Navana.AI, is accessible by voice in eight languages -- Hindi, Marathi, Bengali, Tamil, Gujarati, Kannada, Odia, and Assamese.
Customers can speak to the app in their native language to perform banking transactions and access services such as paying loan EMIs, opening FD and RD accounts, transferring funds, checking account balance, and updating passbooks. The app's intuitive AI and machine learning capabilities enable it to comprehend customers' unstructured banking requests and provide the desired result.
Ujjivan Small Finance Bank (USFB) offers small finance to underserved & unserved segments in India. The bank aims to work for the financial inclusion of the country.
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