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HCL Technologies to accelerate Banco do Brasil’s digital transformation with Salesforce

30 Oct 2023 Evaluate

Banco do Brasil, one of the largest financial institutions in Latin America, through a bidding process, has chosen HCL Technologies (HCLTech) to support the bank's digital transformation and customer relationship management (CRM) journey and implementation of Salesforce. The company’s partnership with Salesforce will enable Banco do Brasil to hyper-personalize customer relationship and service solutions, generating greater customer satisfaction and engagement within their omnichannel ecosystem, using Al resources, data unification and intelligent guidelines. 

HCLTech will create a dedicated team of specialists with extensive CRM experience to implement Salesforce solutions for Banco do Brasil. HCLTech will use four Salesforce solutions to improve and transform the customer experience throughout Banco do Brasil Financial Services Cloud, which reduces service costs with automation and empowers the front-office to discover key insights about their customers and their financial needs; Marketing Cloud to deliver customer experiences; Salesforce integration manager, for integration and automation solutions; and Professional Services, to ensure a successful implementation.

HCL Technologies is a leading global IT services company that helps global enterprises reimagine and transform their businesses through digital technology transformation.


HCL Tech. Share Price

1428.35 -14.15 (-0.98%)
20-Apr-2026 16:59 View Price Chart
Peers
Company Name CMP
TCS 2578.45
Infosys 1311.95
HCL Tech. 1428.35
Wipro 202.40
Tech Mahindra 1504.10
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MoneyWorks4Me is a SEBI-registered Investment Adviser (IA) dedicated to helping investors build long-term wealth through transparent, research-driven, conflict-free guidance. Founded in 2008, we started our journey as a Research Analyst (RA), providing deep fundamental analysis, intrinsic value insights, and long-term investing frameworks for Indian equities. In 2017, we transitioned to a full-fledged SEBI-registered Investment Adviser, strengthening our commitment to acting as a fiduciary—always putting the investor’s interest first.

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