Karnataka Bank has launched its first Retail Assets Centre (RAC) at J P Nagara, Bengaluru to enhance its Retail Banking Services and provide a more streamlined, customer-focused approach to its loan and financial products. The idea is to provide a centralized processing hub called RAC across all potential business locations/ regions bringing together all key departmental functions like Business Coordination, Credit Underwriting, Credit Sanctions, Credit Operations, Disbursements & Post Disbursement Services under one roof, aimed at catering to the growing demand for Retail Loan products.
The RAC will provide a one-stop solution for customers to avail various Retail Loan products, with a focus on quick processing, speedy Turnaround times, competitive pricing, and personalized services at scale. The RAC will also cater to all Channel partners by offering them easier access & interface to submit applications, faster processing times, ability to track their applications to closure and a service touch point for all their queries. By centralizing the Retail Assets business, the Bank aims to improve operational efficiency & grow its Retail Loan book multifold over the next few years.
Karnataka Bank operates as a private sector bank. Its products and services include current account, demand, time, cumulative, cash certificates, insurance linked savings bank deposits, resident foreign currency accounts and senior citizens deposit schemes.
