Tamilnad Mercantile Bank has launched a dedicated Global NRI Center (GNC) at its Thoothukudi, Tamil Nadu. The bank also launched a Credit Management Center (CMC) with the motive of streamlining credit processes and improving operational efficiency.
Along with the GNC and CMC, the bank also launched Transaction Banking Group (TBG) that simplifies onboarding, market-responsive product innovation, strategic partnerships for enhanced offerings and sourcing high-value accounts.
With the launch of these three new initiatives, the bank not only focuses on digital penetration to streamline services for existing customers but also to attract the attention of new customers, especially NRIs to expand its reach to the global market. The GNC is focused on NRI investments, centralizing digital onboarding, streamlining global bank partnerships, comprehensive SOPs, 24/7 customer service and so on.
Tamilnad Mercantile Bank is one of the oldest private sector banks in the country. It offers a wide range of banking and financial services primarily to Micro, Small and Medium Enterprises (MSME), agricultural and retail customers.
