Star Health and Allied Insurance Company partners with Medi Assist to adopt MAtrix

25 Jun 2025 Evaluate

Star Health and Allied Insurance Company has entered into a strategic partnership with Medi Assist to adopt MAtrix, an advanced AI-powered claims platform. This collaboration is a significant step in company’s ongoing claims transformation journey, focused on delivering faster settlements, better customer engagement, and technology-led service excellence. The partnership will help in identification and elimination of fraud and reduction in waste and abuse through AI tools. 

Through the partnership, the company is modernising its claims ecosystem to be future-ready. The platform will help the company strengthen its ability to manage rising claim volumes while maintaining speed, consistency, and transparency in its operations. As part of this transformation, the company is scaling up its digital capabilities to meet growing service expectations from hospitals, policyholders and regulators. The use of the platform introduces intelligent automation, reduces manual steps, and streamlines workflows, enabling stronger turnaround performance across the network.

A key advantage from the partnership for the company is its rules and configuration-based engine, which ensures consistent and standardised claims adjudication. This reduces subjectivity and improves process accuracy. The platform also enables co-working and AI co-pilot support, allowing the company’s claims teams to make faster and more informed decisions. Additionally, it strengthens the company’s ability to detect and prevent fraud through advanced AI and machine learning tools, helping reduce waste and protect the integrity of the claims process.

Star Health and Allied Insurance Company is and continues to be the largest private health insurer in India.

Star Health & Allied Share Price

458.05 -6.60 (-1.42%)
05-Dec-2025 16:59 View Price Chart
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